Payment Policy

At Watchnest, we make paying for your custom watches simple and secure. Based in Stockton, California, we serve U.S. customers with a streamlined payment process outlined below.

Payment Requirements

  • We require full payment (100%) upfront for all orders, including any applicable shipping costs. This ensures your order is processed quickly and efficiently.

Payment Methods

  • PayPal: We accept payments through PayPal’s secure gateway, including:
    • Credit/debit cards (Visa, MasterCard, American Express, Discover) linked to your PayPal account.
  • For more details, visit www.paypal.com.

Payment Security

  • All transactions are protected with Secure Sockets Layer (SSL) encryption to keep your payment details safe. We never store your credit card information directly – it’s handled securely by PayPal.

Refunds and Disputes

  • Refunds are processed per our Refund and Returns Policy. Contact us within 7 days of purchase for payment disputes, and we’ll work with you and PayPal to resolve them.

Contact Us

Questions about payments? Reach out:

  • Phone: +1 (862) 832-1325 (Monday – Friday, 9:00 AM – 5:00 PM PST)
  • Email: [email protected]
  • Address: 8901 Cherbourg Way, Stockton, CA 95210, United States